Floyd Garvey,
BSc, MSc, CRISC | ITIL v4

How I Got Here

I've spent over 16 years solving a problem that keeps executives up at night: how do you modernize decades-old technology without breaking what's already working?

In my current role at a healthcare regulatory organization, I inherited a 60-year-old infrastructure and transformed it into a cloud-first operation with an AI Center of Excellence. We achieved 75% better system reliability, zero major audit findings, and built a team that actually wants to show up.

Before that, I led digital transformation for a provincial health network supporting 100,000+ clinicians. Earlier in my career at a major financial institution, I ran 24/7 operations across 20+ countries with teams of 300+, learning that in banking, downtime is measured in millions.

What I Believe

Technology transformations fail when you treat them as IT projects. They succeed when you understand the business, build the right team, and align everyone on why change matters.

I've built data platforms that cut decision-making time in half, automated workflows that gave teams back 40% of their time, and embedded security controls that pass audits. But what drives me most? Building teams that deliver. I've mentored 50+ IT professionals and cut turnover by 20% in multiple organizations because good technology matters, but great teams matter more.

Why SMBs?

Small and medium-sized businesses are where the real innovation happens. You move fast, make decisions quickly, and see results immediately. After years in large organizations, I'm energized by helping businesses that are ready to compete differently—using AI and modern technology to punch above their weight.

The tools that were only available to enterprises a few years ago are now accessible to everyone. The difference is knowing how to implement them without the complexity, cost, and risk that comes with doing it wrong.

If you're wrestling with legacy infrastructure, embedding compliance into digital strategy, or figuring out how to actually use AI in your organization, let's connect. I've been there, solved it, and I can help you do the same.